Introduction
Welcome to ScrapeCompass. These Terms and Conditions serve as the comprehensive legal framework governing your use of our platform and services. By accessing, utilizing, or registering for our platform, you confirm that you have thoroughly read, understood, and agreed to comply with these terms in their entirety. Please take time to review these terms periodically, as we retain the right to modify or update them at our discretion without prior notification. Your continued use of our services following any changes signifies your acceptance of the updated terms and conditions.
At ScrapeCompass, our primary goal is to deliver efficient, secure, and reliable data extraction solutions meticulously designed to cater to a diverse range of business needs. This agreement delineates the responsibilities, rules, and regulations for using our platform effectively. If you find any part of these terms unacceptable, we kindly ask that you refrain from using our services.
Services
ScrapeCompass is a leading provider of innovative data extraction and integration solutions designed to empower businesses through scalable and efficient services. Our platform boasts a suite of advanced features, ensuring unparalleled reliability, accuracy, and performance in all facets of data processing. To remain at the forefront of industry advancements, we regularly update and enhance our services to meet the dynamic requirements of businesses.
- Our data extraction services are fully customizable, offering diverse options tailored to specific business requirements across industries.
- Integration tools are built with versatility in mind, ensuring compatibility with a wide array of platforms, systems, and programming environments.
- Scalable solutions cater to businesses ranging from burgeoning startups to established multinational enterprises, allowing seamless growth and adaptation.
- Comprehensive support and documentation are available to facilitate the effective implementation of our platform and services, ensuring maximum value for our users.
We maintain strict policies to prevent unauthorized or malicious use of our platform, with violations potentially resulting in immediate account suspension or termination.
User Obligations
As a valued user of ScrapeCompass, you have specific obligations designed to uphold the security, reliability, and overall integrity of our platform. Compliance with these obligations is essential for maintaining a secure and productive environment for all users.
- Ensure that the information provided during the registration process is accurate, complete, and current. Failure to comply with this requirement may lead to restricted access or account suspension.
- Refrain from engaging in activities that could undermine the functionality, security, or reputation of the platform, including unauthorized testing or probing of the system.
- Abstain from reverse-engineering, modifying, or exploiting any aspect of the platform or its associated services in unauthorized or unlawful ways.
- Safeguard your login credentials diligently and notify us promptly if you suspect unauthorized access or detect suspicious activity related to your account.
- Adhere strictly to all local, national, and international laws governing the use of data extraction and integration services to ensure ethical and lawful use of the platform.
Non-compliance with these responsibilities may result in immediate account suspension, termination of access, or legal action, depending on the severity of the infraction.
Payment and Billing
ScrapeCompass provides flexible subscription plans tailored to accommodate businesses of all sizes and requirements. By subscribing, you agree to furnish accurate billing details and authorize us to securely process applicable charges according to the selected pricing structure. We utilize advanced encryption technologies to ensure the security of all transactions.
- Billing cycles are determined by your subscription plan, with payments due at the start of each cycle unless alternative arrangements are explicitly stated.
- Detailed refund policies are accessible on our Pricing page, and we encourage careful review before committing to a subscription.
- Missed or late payments may lead to restricted access to services or suspension of your account until outstanding amounts are resolved.
- Promotional offers, discounts, and incentives are governed by specific terms and may not be combined with other promotions unless explicitly authorized.
Our support team is available to address any payment-related concerns or issues you may encounter, ensuring a seamless billing experience.
Intellectual Property
All intellectual property associated with ScrapeCompass, including but not limited to website design, trademarks, software, and content, is the exclusive property of our company or its licensors. Protection of these assets is vital to maintaining the integrity and innovation of our platform.
- You are granted a limited, non-exclusive, and non-transferable license to use our platform and services for legitimate, lawful purposes in accordance with these terms.
- Any attempt to copy, modify, or reverse-engineer any part of the platform without explicit authorization is strictly prohibited and constitutes a breach of these terms.
- Requests for permission to use or reference our intellectual property should be directed to [email protected] for review and approval.
By respecting these intellectual property rights, you contribute to the continued growth and evolution of our services.
Termination
ScrapeCompass reserves the right to suspend or terminate user accounts at its sole discretion in response to violations of these Terms and Conditions. Such violations may include unauthorized use of our services, failure to fulfill payment obligations, or engaging in activities deemed harmful to the platform's security, functionality, or reputation. Termination ensures the safety and integrity of our platform and protects other users from potential harm.
- Account termination will result in the immediate suspension of access to all tools, services, and data associated with your account. Users should be aware that this action may be implemented without prior notice in severe cases.
- We may provide written notice via email regarding account suspension or termination. However, in cases of serious violations, such as malicious activity, prior notification is not guaranteed.
- To avoid data loss, users are strongly encouraged to maintain regular backups of any data stored, processed, or uploaded to our platform. Accounts terminated due to violations are not eligible for recovery or restoration of data.
- If you wish to terminate your account voluntarily, our support team is available to assist with the process. Contact us to initiate voluntary account closure and address any outstanding concerns.
These policies are implemented to ensure the continued stability and security of our platform. We aim to handle account terminations with transparency and fairness while upholding the rules set forth in this agreement.
Limitation of Liability
While ScrapeCompass is dedicated to delivering a reliable and efficient service experience, it is important to acknowledge that no platform can guarantee uninterrupted or flawless operation at all times. By using our services, you accept that certain limitations of liability apply in the event of unforeseen issues or challenges.
- ScrapeCompass will not be held responsible for indirect, incidental, or consequential damages arising from the use or inability to use our platform. This includes but is not limited to loss of data, missed business opportunities, diminished revenue, or any other related outcomes.
- The maximum liability we assume for any claim or dispute is limited to the total amount you have paid for services during the 12-month period leading up to the event that gave rise to the claim.
- Our platform is subject to potential interruptions due to external events beyond our control, such as natural disasters, cyber-attacks, government regulations, or other force majeure circumstances. These occurrences may temporarily impact service availability or performance.
- We recommend that users adopt robust safeguards, including regular data backups and redundant systems, to minimize the risk of disruption and ensure business continuity in the event of unexpected platform issues.
By agreeing to these Terms and Conditions, you acknowledge and accept these limitations on liability and waive any claims for damages exceeding the scope outlined above.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of New York, United States. Any disputes, claims, or controversies arising out of or related to your use of the platform will be subject to the exclusive jurisdiction of the courts located in New York County. This provision ensures clarity and consistency in resolving legal matters related to our services.
- As a user, it is your responsibility to ensure that your use of the platform complies with all applicable local, national, and international laws in your jurisdiction. This includes laws governing data processing, privacy, and security.
- In the event of disputes, we strongly encourage users to explore alternative resolution mechanisms such as arbitration or mediation before pursuing formal litigation. This approach can often lead to quicker, more amicable outcomes for all parties involved.
- ScrapeCompass is committed to fostering open communication with users to resolve disputes efficiently and effectively. We encourage you to contact our support team as a first step in addressing any concerns or disagreements.
- By utilizing our platform, you expressly consent to the jurisdiction and venue stipulated in this governing law provision. This consent is a binding aspect of your agreement to these Terms and Conditions.
This governing law clause establishes a clear framework for addressing legal disputes and ensures that all parties have a shared understanding of the applicable legal principles.
Contact Us
If you have any questions, concerns, or feedback about these Terms and Conditions, or if you require assistance with any aspect of our services, our dedicated support team is here to help. We value every user and strive to provide timely, effective, and personalized assistance to address your needs.
- Email: Contact us at [email protected] for detailed assistance or to submit inquiries about specific issues or requests.
- Phone: Speak directly with our support team by calling (855) 440-2242 during our designated support hours for real-time guidance and troubleshooting.
- Office Address: For formal correspondence, send mail to our headquarters at 99 Wall Street Suite 5660, New York, NY 10005. This address also serves as our primary location for official matters.
- Support Hours: Our team is available Monday through Friday, from 9:00 AM to 6:00 PM EST, ensuring prompt responses to inquiries during business hours.
At ScrapeCompass, we are committed to providing a superior user experience. Your satisfaction is our priority, and we appreciate your trust in our services. Please do not hesitate to reach out for any support, feedback, or questions you may have.